Serious pollution, poor service and weak financial management embedded, says regulator in damning report
Serious pollution by water companies has increased in the past year, the regulator has said in a damning report on the performance of the sector.
Ofwat said poor performance by some firms was embedded, and named Northumbrian Water, Southern Water, South West Water, Thames Water, Welsh Water and Yorkshire Water as lagging regarding the way they served customers and ran the system.