En route to Mobile, he listened on his scanner as multiple people called out for help, stuck on back roads and highways, or trapped in their homes. He also scanned Facebook and Instagram for people streaming live videos about their whereabouts and predicaments.
His direct message inbox became so overwhelmed — and the operations so expansive — that he created a new account called the Ida Support Network.
At first, the network was just Aziz playing phone tagger and connector. Within a week, it had grown to roughly 80 volunteers, people not only coordinating direct aid, but also researchers, mental health professionals, translators, social media managers, and operators for the hotline they eventually had to set up.
This effectively set in motion the creation of a mutual aid society, an anarch-ish ecosystem of helpers and providers.
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